At Metropolis Research, we specialise in helping governments gain deep insights into the characteristics, needs, and expectations of their local communities. Our aim is to enhance government performance by understanding community satisfaction levels and identifying areas for improvement. We employ a range of research methodologies to achieve this, ensuring comprehensive and reliable data collection:

• Face-to-Face Interviews: Delving into the heart of communities through door-to-door interactions.

• Intercept Surveys: Engaging with residents in activity centers, public events, and customer service centers.

• Telephone Surveys: Gathering feedback from residents, businesses, and clients over the phone.

• Self-Completion Surveys: Allowing respondents to share their perspectives through paper-based or online surveys.

• Focus Groups: Facilitating in-depth discussions to explore nuanced viewpoints.

• Observational Audits: Evaluating community behaviors through direct observations.

Our collaborations span various departments within local government, covering an extensive array of topics to inform strategic decision-making and policy development. Some of the key areas we have researched include community satisfaction, housing, demographic profiling, environmental policies, community health, communications, parks and gardens, local law enforcement, waste management, economic development, and arts and culture.

By partnering with Metropolis Research, local government can gain valuable insights that drive positive change, foster community engagement, and ultimately create more responsive and effective governance practices. Contact us today to harness the power of research for better community outcomes.